The Torera house Promise
This is beyond bespoke. It is a covenant of artisanry, where every stage is infused with obsessive attention. From the first sketch to the tenth wear, your uniforms will speak volumes in silence.
stage 1
The Art of Understanding:
Client Briefing
True luxury begins with deep comprehension. We engage in an immersive consultation, uncovering the nuances of your brand’s identity, operational needs, and aesthetic aspirations. Through meticulous dialogue, we refine your vision into a definitive brief—a sacred document that outlines every expectation, from silhouette preferences to functional demands.
To ensure unparalleled flexibility, we offer three tiers of bespoke service:
• Bespoke Uniform Service: Head-to-toe curation, where every thread aligns with your brand’s DNA.
• Made-to-Measure Excellence: Precision tailoring for individual elegance.
• Custom Tailoring: Adjustments that transform garments into personal statements.
stage 2
The Design Alchemy:
Concept to Creation
Here, imagination meets intention. Our designers, fluent in the language of luxury, translate your brief into hand-sketched renderings, ensuring each line reflects your brand’s ethos. We don’t just design uniforms—we sculpt wearable identity.
Every curve, seam, and functional detail is scrutinised for harmony between beauty and practicality. Once approved, we embark on a global search for the finest fabrics, ensuring each textile not only meets but elevates your expectations.
stage 3
The Fabric Odyssey:
Sourcing with Rigour
Luxury is in the fibre. We traverse the globe to procure materials from renowned mills—each selected for its unrivalled sustainable quality and performance.
• Abrasion resistance for enduring elegance.
• Breathability for uncompromised comfort.
• Colourfastness to ensure timeless vibrancy.
Only those that pass our exacting standards earn the Torera House seal.
stage 4
The Blueprint of Perfection:
Technical Mastery
Precision is our creed. Our technical team drafts exhaustive construction guides — 200+ specifications per garment — dictating everything from stitch density to buttonhole reinforcement.
Each technical pack includes:
- Meticulous garment construction in every inch crafted for durability, comfort, and precision.
- Bespoke pattern blocks tailored to your team’s proportions.
- Bill of materials with provenance for every component.
This is where art becomes science, ensuring every piece mirrors the approved sample flawlessly.
stage 5
The First Embrace:
Sampling with Intent
The inaugural sample is a revelation. Crafted by our master tailors, it undergoes several points of scrutiny:
- Drape: Does it flow with the wearer’s movement?
- Seam integrity: Will it withstand daily rigours?
- Brand alignment: Is it unmistakably you?
Your feedback is woven into revisions until the prototype achieves sartorial nirvana.
stage 6
The Crucible of Wear:
Real-World Trials
Genuine luxury must endure and last. Prior to production, our garment undergoes rigorous wear trials, tested in real-world conditions to ensure they meet the demands of daily elegance and functionality. Only pieces that emerge impeccable proceed.
stage 7
The Symphony of Production
Ethics and excellence sustainably intertwine. Our accredited ateliers (UK, Europe, and Far-East) employ:
- Hand-finishing for heirloom-quality details.
- Micro-measurement tracking for consistency.
Every batch is quality controlled at 3 milestones, with our Garment Technologist certifying every piece.
stage 8
The Final Curtain:
Logistics with Finesse
Delivery is a white-glove experience:
- Steam-pressed garments arrive in archival-grade packaging.
- Personalised wearer guides ensure effortless maintenance.
A dedicated fleet handles London deliveries: global logistics partners ensure customs clearance.
Our uniforms are designed as an integrated extension of your brand, fully aligned with every detail reflecting your values and aesthetic, without compromise.
Why Torera House Partners with
Burlington Uniforms
Torera House, a luxury bespoke uniform design house, partners with Burlington Uniforms to deliver a fully integrated, high-quality uniform solution that combines exceptional design with operational excellence. This collaboration is rooted in shared values of craftsmanship, reliability, and client-focused service.
1. A Shared Heritage of Tailoring Excellence
Burlington Uniforms’ story begins on London’s prestigious Savile Row, where the founder’s father crafted bespoke garments for public figures and television personalities. This heritage of precision tailoring and commitment to quality mirrors Torera House’s design-led ethos, making our partnership a natural alignment of craftsmanship and creativity.
2. Evolution into Corporate Uniform Expertise
In 1984, Adrian Hewitt took the helm of the family business, evolving it into a trusted provider of corporate uniforms. Under his leadership, Burlington expanded to handle large-scale contracts across multiple sectors, including hospitality, healthcare, retail, and more. Today, they supply not just uniforms, but also workwear, PPE, and managed wardrobe services—backed by over 42,000 sq. ft. of secure warehousing and a custom-built Warehouse Management System (WMS).
3. Design Meets Delivery
Torera House excels in creating distinctive, brand-aligned designs that elevate a company’s image. Burlington’s operational infrastructure—including nationwide next-day delivery, stockholding, and seamless client onboarding—ensures these designs are realised at scale without compromise.
4. Service Built on Relationships
Both companies prioritise a personalised, non-call-centre approach, offering dedicated account management and senior-level support. Clients benefit from a seamless experience—from concept and sampling to fulfilment and aftercare.
5. A Complete Uniform Solution
By combining Torera House’s luxury aesthetic with Burlington Uniforms’ operational strength and legacy of trust, we offer clients a comprehensive solution that blends elegance with efficiency—ensuring garments not only look exceptional but also arrive on time.
stage 9
The Guardian Phase:
Warehousing Reimagined
Torera House collaborate with Burlington Uniforms to offer over 42,000 sq. ft. of wholly owned warehouse space across two strategically located sites, we provide seamless nationwide coverage across the UK. Our expertly managed stockholding and logistics solutions ensure uninterrupted flow of inventory and service, allowing you to focus on your business with complete peace of mind. Say goodbye to makeshift storage solutions—we offer professional, secure warehousing and next-day delivery to any location in the UK. For central London, our in-house fleet ensures reliable twice-weekly deliveries, while our trusted logistics partners provide daily next-day service to all other regions. It’s time to partner with Burlington Uniforms and Torera House for a streamlined, reliable, and design-focused approach to managing your stock and distribution needs.
stage 10
The Invisible Hand:
Wardrobe Management System
Burlington Uniforms’ bespoke Wardrobe Management System (WMS) is a secure, 24/7 online platform that simplifies staff clothing orders and entitlement management. Used by over 12,000 users, it’s highly intuitive — 84% didn’t need the User Guide — and continuously improved through client feedback. Fully owned and managed in-house, the WMS is tailored to each client’s needs and ensures controlled ordering and budget management.
Find Out More
Our Wardrobe Management System (WMS) is a fully bespoke, secure, and user-friendly online ordering platform, accessible 24/7 from any device with an internet connection, including PCs, laptops, tablets, and mobile phones. This innovative system has transformed how our clients manage staff clothing entitlements and place orders. With its intuitive design, 84% of surveyed users from one of our clients reported no need for the provided User Guide, highlighting its exceptional ease of use. Today, over 12,000 users benefit from the system’s functionality and efficiency. We continuously monitor the WMS to gather feedback, ensuring ongoing product and service improvements while proactively identifying areas for quality enhancement. Highly regarded by our clients, the WMS plays an integral role in our service offering. It is built on a robust framework of hierarchical rules tailored to each client’s needs during the contract mobilisation phase. This flexibility empowers clients to customise the system to their specific requirements. A key differentiator of the WMS is its design, ownership, and administration by Burlington Uniforms, enabling us to adapt the platform to meet unique client demands seamlessly. Let us handle your budgets so you can focus on what matters most. With our carefully managed systems, you can rest assured that your team will never over-order, ensuring your spending always stays under control.
stage 11
The Eternal Thread:
Aftercare as a Ritual
Burlington Uniforms is dedicated to exceptional, personalised customer service, with direct access to knowledgeable staff, dedicated account managers, and senior management. They take a proactive, partnership-based approach to contract management, ensuring flexibility and open communication to meet evolving client needs. Operating from their Enfield headquarters, they seamlessly coordinate daily operations and strategic oversight. Their long-standing client relationships, some lasting over 30 years, reflect their commitment to quality, trust, and mutual success.
Find Out More
At Burlington Uniforms and Torera House, our commitment to exceptional customer service and fostering the growth of individuals and teams is at the heart of everything we do. We pride ourselves on being approachable and human—not a call centre. When you reach out, you will speak with someone who knows your account, supported by a dedicated account manager and direct access to our senior management team. This personalised approach ensures a consistent and high-quality customer experience throughout your journey with us.
We place the customer at the core of our operations, adopting a proactive, partnership-driven approach to contract management. From the outset, we establish clear objectives and maintain open, transparent communication to fully understand your unique requirements. This flexibility enables us to adapt and support any changes during the contract period, aiming not just to meet but to exceed your expectations while complementing your core business functions.
Our long-term client relationships, some extending over 30 years, are a testament to our dedication and reliability. With essential operations housed at our Enfield, London headquarters and warehouse, we ensure seamless coordination between daily account management and strategic contract oversight by our senior management team.
Let’s Collaborate Together
Create a uniform that embodies your brand’s ethos – beautifully crafted, thoughtfully designed.